We encourage you to READ the information on this site thoroughly.
We have made every attempt to provide as much information as
possible to help you make an educated decision about your
purchase. We do not know every exception about every vehicle, but
we do try to communicate known exceptions wherever possible. As we
put the various System Kits together, we anticipate the most
common situations, which normally will cover over 95% of the
installations. There will always be exceptions, which you may have
to deal with during installation. IF you can put some
"before-hand" thought into your purchase, then the possibility of
being caught "off guard" during installation is greatly decreased.
ALL PRODUCTS ARE FOR OFF ROAD AND
COMPETITION USE ONLY
Our Qualified Guarantee is that our products will fit as
long as there are no complications with other aftermarket devices.
IF our system does not fit OR you feel you won't be satisfied,
then we'll refund your money with a 25% restocking fee. Just
return any NEW or UNUSED part within 30 days of the shipping date
and we'll refund the purchase price. (Shipping charges are not
refundable). We cannot accept return on custom-ordered or
special-ordered parts. No item can be refunded after 30 days from
the purchase date.
Fitting Problems: If you have a problem with fit, we ask that you
call our Tech Line for assistance (626) 442-9228. We should be
able to help you figure out what to do. It is very rare that any
of the pipes will be bent incorrectly. We have learned from
experience that it is a waste of our time and yours to JUST SEND
another pipe. You usually always will still be faced with the same
problem. If you want us to check the pipe, we will. Just return it
(properly insured) and we'll check it out. If it is indeed
incorrect, we will promptly ship a correct one and reimburse you
for your shipping expense. If the pipe is correct, we will ship it
C A U T I O N !
Before cutting any pipes, MAKE SURE everything is going to
fit and if not, decide what is necessary for them to fit.
Remember, we do guarantee fit, but that guarantee is made assuming
certain things about your vehicle. Anything out of the ordinary,
will naturally cause problems for installation. Along with this
guarantee, we expect that you will return them uncut and
undamaged. Rarely will there be a pipe bent incorrectly. We have
been selling these products for many years now and they have been
fitting the stated applications, so we know the design is a proven
one. Usually, if there is a problem with installation, it will be
because one out of several issues with you vehicles other
aftermarket products. Now we know this isn't your fault, but it
isn't ours either. BUT, we can help in these situations, because
we have developed some alternate products which can often help. If
we can't help and/or you just plain don't want to worry with
making any adaptations, then you can return the products. We don't
expect you to keep what won't work or what you just don't want.
Sometimes, tailpipe installation can be complicated somewhat
because of installation problems from the mufflers forward. As you
are trying to correct any problem up front, always keep in mind
tailpipe positioning, because they will be affected also. Of
course, you can always return the products. We just expect that
you will return it in the condition you received it -- unused and
not cut or damaged! That is why we CAUTION you to check out your
situation FIRST, BEFORE cutting. However, if you have a problem
and the above info does not help, we encourage you to please call
and we'll do what we can to help. We may be able to offer some
possible solutions. If for any reason, you want us to check any
particular pipe for correctness, we'll be glad to. If it is indeed
incorrect, we will send a correct one to you at our expense.
Please keep in mind that the bigger the pipe, the harder it
becomes to adapt -- bigger pipe and less room. As always, we
appreciate your purchasing our product and always like to hear
from -- even if you don't have a complaint.
It is the customers responsibility to thoroughly inspect,
clean, and remove any possible “slag” or any other object that
maybe in the purchased products which in turn may cause potential
damage to you cars engine (or existing items on you cars engine
such as turbos, pistons, intake and so forth) , suspension, or
driving ability. This includes ALL exhaust parts and systems. ALL
GN1Performance makes every effort to provide for our customers the
highest quality products available. GN1Performance warrants all
products sold to be free of defects in material and workmanship
for 1 YEAR from date of purchase against all manufacturer defects.
We cannot assume responsibility for mufflers meeting individual
customer preference or specific local sound ordinances. While we
will make every effort to help each customer reach a decision on
his/her selection, description of sound is very subjective and
hard to convey over the phone. We cannot be responsible if the
customer is not satisfied with the sound or loudness (or lack of
loudness) of any muffler selection.
GN1Performance reserves the right to make changes
in design, materials, and specifications or to make product
changes as deemed necessary without prior notice. We also
guarantee that we will under no circumstances sell your name,
address or phone number to anyone interested in using such for
mailings or phone marketing.