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GN1Performance
Warranty Info:

Warranty Information
We encourage you to read the
information on this site thoroughly. We have made every attempt to
provide as much information as possible to help you make an educated
decision about your purchase. We do not know every exception about
every vehicle, but we do try to communicate known exceptions wherever
possible. As we put the various System Kits together, we anticipate
the most common situations, which normally will cover over 95% of the
installations. There will always be exceptions, which you may have to
deal with during installation. IF you can put some "before-hand"
thought into your purchase, then the possibility of being caught "off
guard" during installation is greatly decreased.
ALL PRODUCTS ARE FOR
OFF ROAD AND COMPETITION USE ONLY
Our Qualified Guarantee is that
our products will fit as long as there are no complications with other
aftermarket devices.
IF our system does not fit OR you
feel you won't be satisfied, then we'll refund your money with a 10%
restocking fee. Just return any NEW or UNUSED part within 30 days of
the shipping date and we'll refund the purchase price. (Shipping
charges are not refundable). We cannot accept return on custom-ordered
or special-ordered parts. No item can be refunded after 30 days from
the purchase date.
Fitting Problems: If you have a
problem with fit, we ask that you call our Tech Line for assistance
(626) 442-9228. We should be able to help you figure out what to do.
It is very rare that any of the pipes will be bent incorrectly. We
have learned from experience that it is a waste of our time and yours
to JUST SEND another pipe. You usually always will still be faced with
the same problem. If you want us to check the pipe, we will. Just
return it (properly insured) and we'll check it out. If it is indeed
incorrect, we will promptly ship a correct one and reimburse you for
your shipping expense. If the pipe is correct, we will ship it back.
C A U T I O N !
Before cutting any pipes,
MAKE SURE everything is going to fit and if not, decide what is
necessary for them to fit. Remember, we do guarantee fit, but that
guarantee is made assuming certain things about your vehicle. Anything
out of the ordinary, will naturally cause problems for installation.
Along with this guarantee, we expect that you will return them uncut
and undamaged. Rarely will there be a pipe bent incorrectly. We have
been selling these products for many years now and they have been
fitting the stated applications, so we know the design is a proven
one. Usually, if there is a problem with installation, it will be
because one out of several issues with you vehicles other aftermarket
products. Now we know this isn't your fault, but it isn't ours either.
BUT, we can help in these situations, because we have developed some
alternate products which can often help. If we can't help and/or you
just plain don't want to worry with making any adaptations, then you
can return the products. We don't expect you to keep what won't work
or what you just don't want. Sometimes, tailpipe installation can be
complicated somewhat because of installation problems from the
mufflers forward. As you are trying to correct any problem up front,
always keep in mind tailpipe positioning, because they will be
affected also. Of course, you can always return the products. We just
expect that you will return it in the condition you received it --
unused and not cut or damaged! That is why we CAUTION you to check out
your situation FIRST, BEFORE cutting. However, if you have a problem
and the above info does not help, we encourage you to please call and
we'll do what we can to help. We may be able to offer some possible
solutions. If for any reason, you want us to check any particular pipe
for correctness, we'll be glad to. If it is indeed incorrect, we will
send a correct one to you at our expense. Please keep in mind that the
bigger the pipe, the harder it becomes to adapt -- bigger pipe and
less room. As always, we appreciate your purchasing our product and
always like to hear from -- even if you don't have a complaint.
LIMITED WARRANTY
GN1Performance makes every effort
to provide for our customers the highest quality products available.
GN1Performance warrants all products sold to be free of defects in
material and workmanship for 1 YEAR from date of purchase against all
manufacturer defects. We cannot assume responsibility for mufflers
meeting individual customer preference or specific local sound
ordinances. While we will make every effort to help each customer
reach a decision on his/her selection, description of sound is very
subjective and hard to convey over the phone. We cannot be responsible
if the customer is not satisfied with the sound or loudness (or lack
of loudness) of any muffler selection. GN1Performance reserves the
right to make changes in design, materials, and specifications or to
make product changes as deemed necessary without prior notice. We also
guarantee that we will under no circumstances sell your name, address
or phone number to anyone interested in using such for mailings or
phone marketing.
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